We would like to inform you about an incident that occurred as a result of a recent update in an Acronis Data Center. This issue related to the cloud components of Acronis True Image (ATI). The message informs customers about a problem in Acronis Data Center that occurred on October 22, 2019. and Dekre informed me by mail (thanks for that) that the cause of the problem is finally known, because Acronis has sent an official statement by mail. Cause: Blame the cloud, issues in a data center Details can be found in the blog post Acronis True Image is loosing settings since Oct. Other users and blog readers also posted their experiences. Just noticed that on all of my multiple versions of True Image 2020 running on different PCs had lost some of their backup options concerning the notification settings yesterday and thus no reports had arrived concerning the daily backups.
Martin referred to some posts in the Acronis forum where users are discussiong the issue. The issue resulted in large parts of the settings in the backup jobs being reset to default values. informed me about an issue with Acronis True Image (ATI). In retrospect: The lost ATI settings (Oct.
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